A/R Specialist

Manages the status of partners’ receivables by client, practice group and office. Contacts partners or clients via phone or email to follow up on past due invoices; documents all correspondence between partners, secretaries, management and clients; minimizes write-offs by negotiating payment arrangements or settlements as necessary; and prepares, obtains approvals and submits write-offs as required. Contributes to answering the “Client Service Hotline” and assists as needed with balance inquiries, account reconciliations and requests for copies of back-up documentation. Provides accounts receivable information to internal and external clients. Prepares monthly estimates of unbilled fees and costs as needed; provides prompt and immediate reconciliations when required by partners, clients and others. Provides client’s statements of account and copies of backup documentation as requested. Researches payment inquiries. Monitors and maintains unallocated cash and unclaimed revenue within partners portfolios. Confirms with partner or client for possible application against outstanding invoices. Returns duplicate payments to clients or payor as necessary. Prepares a variety of department reports, analyses and reconciliation’s including preparing attorney aging reports, reconciling General Ledger unidentified account, preparing write-off forms, and returning client duplicate payments and overpayments. Maintains current general knowledge and understanding of the Billing/E-billing, Client Accounting, and Cash Receipts processes. Serves as back-up to the Cash Receipts Specialists as workload dictates. Participates in departmental project teams and task forces designed to streamline workflow and/or resolve issues; assists with various firm and/or departmental projects and initiatives. Assumes responsibility for maintaining the highest level of confidentiality of the Firm’s financial information. Assumes additional responsibilities as requested. Qualifications Associate’s Degree with emphasis in Accounting. 2-3 years of accounts receivable experience in a professional service organization. Strong communication skills required to interact well with all levels of management and staff. Strong organizational, analytical and problem solving skills, ability to prioritize multiple assignments, use initiative and judgment to accomplish results, work under pressure and complete job assignments in an accurate, timely and professional manner. Proficient personal computer skills and knowledge of firm software including word processing, spreadsheet, database, time and attendance, and accounting software applications (Elite).